CodeBucket, LLC (“we,” “us,” or “our”), a Kentucky-based company, operates PitchBucket, a SaaS platform for charting baseball pitch ball flight metrics and generating AI-powered narrative reports (the “Service”). This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
- Personal Data: Name, email address, and payment information when you sign up.
- Usage Data: Pitch ball flight metrics (e.g., velocity, spin rate), comments on bullpens, and other data you upload.
- Technical Data: IP address, browser type, and usage analytics collected via Google Analytics.
2. How We Use Your Information
- To provide the Service (e.g., chart pitches, generate AI reports using OpenAI).
- To process payments via Stripe and communicate with you.
- To improve the Service, including analytics and (anonymized) AI training.
- To serve as (anonymized) data sources for various research projects or (for usage data only) to sell to third parties.
3. Sharing Your Information
Third Parties: We share data with:
- AWS
- Google Analytics
- OpenAI
- Stripe
- Supabase
Legal Requirements: We may share data if required by law or to protect our rights.
4. Data Security
We use encryption and reasonable measures to protect your data, hosted on AWS, but cannot guarantee absolute security.
5. Your Rights
- You may access, update, or delete your account data by contacting us at support@pitchbucket.io.
- California residents: Under the CCPA, you may request details about data collection or opt out of data sharing.
6. Cookies
We use cookies via Google Analytics for analytics and functionality. You can disable them in your browser settings.
7. Changes to This Policy
We may update this policy and will notify you via email or the Service.
8. Contact Us
Email us at support@pitchbucket.io.
© 2025 CodeBucket, LLC. All rights reserved.